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PROGRAM 20 · TEAM TRAINING

AI & Data for Entrepreneurs & SMEs

Run sales, marketing, accounts and support with AI, without hiring more people.

Who books it: Business associations, chambers of commerce, SME programmes, incubators, banks running SME clubs and development projects

8 sessions3 modules4 hands-on projects3 days · 9 am–5 pmCertificate on completion
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Request a proposalSee the curriculum

Who this course is for

  • Owners and founders of small and medium businesses
  • Startup founders and co-founders
  • Managers running sales, accounts or operations in a small team
  • Restaurants, boutiques, small manufacturers, traders, agencies and service businesses

What your team will be able to do

  • Create a month of posts, offers and customer replies in Bangla and English
  • Track sales, expenses, stock and profit in one Google Sheet
  • Write a business plan, pitch deck or loan application draft
  • Deploy four simple automations that save hours every week
How it runs

3 days at your office, 8 sessions

Three sessions a day plus a hands-on build lab every afternoon. Day 3 ends with capstone presentations.

Day 1

9:00 am – 5:00 pm

AI chatbots for SME work

9:00–10:30S1Prompt engineering for small business
10:30Tea break
10:45–12:15S2Marketing & selling on a small budget
12:15Lunch & prayer
1:00–2:30S3Business plans, loans & operations
2:45–4:30LABBuild lab: content plan and business plan for your business
4:30–5:00Q&A and day recap

Day 2

9:00 am – 5:00 pm

Your numbers, then the first two builds

9:00–10:30S4Formulas & small business bookkeeping
10:30Tea break
10:45–12:15S5SME analytics: know your numbers
12:15Lunch & prayer
1:00–2:30S6Project 01 & 02: Assistant & alert engine
2:45–4:30LABBuild lab: business dashboard, assistant and alerts
4:30–5:00Q&A and day recap

Day 3

9:00 am – 5:00 pm

Last two builds and the capstone

9:00–10:30S7Project 03: Order & quotation workflow
10:30Tea break
10:45–12:15S8Project 04: Receipt & invoice extraction
12:15Lunch & prayer
1:00–3:00LABCapstone build clinic
3:15–4:30LABCapstone presentations
4:30–5:00Certificates and next steps
Group: 10–40 people from one organisationSame content and projects in both formatsBangla delivery with English technical termsEvery session ends with a deliverable
Curriculum

8 sessions, one build in each

3 modules · 8 sessions · 4 hands-on projects

PART 1AI Chatbots for SME WorkSessions 1–3

Chatbot Landscape & Tool Selection

  • Gemini, ChatGPT, Claude, Copilot and DeepSeek: strengths for small business work (Bangla captions, customer replies, quotations, business plans, simple formulas)
  • Free vs paid tiers; a workflow that needs no international payment card
  • Bangla vs English output quality; when to draft in English and translate
  • Which tool for a long document, which for a formula, which for a polished letter

Prompt Engineering Fundamentals

  • What a prompt is; why the same question gives different answers
  • The four-part structure: role, context, task, output format
  • Role prompting: act as a small business owner, sales manager, accountant or business adviser
  • Controlling output: length, tone, language, table or bullet format

Advanced Prompting Techniques

  • Few-shot prompting: teaching the model with examples of your own small business work
  • Step-by-step reasoning for multi-part tasks such as pricing a new product or deciding whether to open a second outlet
  • Constraint prompting: what to include, what to exclude, what to never assume
  • Chained prompts: breaking a loan application (business summary → numbers → cash flow → use of funds → cover letter) into a sequence of smaller steps

Iteration & Prompt Library Building

  • Why the second prompt matters more than the first; refining instead of restarting
  • Diagnosing a bad output: vague instruction, missing context or wrong tool
  • Building reusable prompt templates for repeated small business tasks
  • Testing a prompt before it goes into daily use

Data Privacy & Verification Discipline (Core)

  • What must never be pasted: customer phone lists, bank statements and passwords, bKash or Nagad PINs, supplier rates, staff salaries, NID copies
  • Anonymising data before prompting; safe vs unsafe small business use cases
  • Hallucination awareness; verifying every figure, date, name and legal reference
  • The verification rule: AI drafts, a person checks before anything leaves the building
DELIVERABLEa personal prompt library of 10 templates for your repeated small business tasks.
PART 2SME Data Analysis in Excel & Google SheetsSessions 4–5
PART 3Applied Projects: AI Assistants & AutomationSessions 6–8
Applied projects

Four automations, running in your organisation

01Session 6

Business Knowledge Assistant

Staff and new hires ask about products, prices and policies and get answers from your own product list and SOPs, with the section cited.

  1. INProduct list, prices & SOPs
  2. AIGrounded Gemini assistant
  3. OUTAnswer with the section cited
Built with Google AI Studio
02Session 6

Business Renewal & Payment Alerts

Trade licence, VAT, rent, bill, supplier payment and loan instalment dates checked daily, with alerts 30, 15 and 7 days ahead.

  1. INRenewal & payment sheet
  2. RUNDaily Make scenario
  3. OUTAlert to the right owner
Built with Make · Sheets · Gmail
03Session 7

Order & Quotation Workflow

New orders get a quotation or invoice PDF, owner approval above a discount limit, and stock deducted when the order is confirmed.

  1. INOrder & quotation form
  2. RULESOrder workflow script
  3. OUTQuotation PDF and order status
Built with Apps Script · Forms · Docs
04Session 8

Receipt & Invoice Extraction

Supplier invoices, cash memos and payment screenshots become clean rows, matched against purchase orders, with duplicates flagged.

  1. INInvoices, memos & screenshots
  2. AIGemini structured extraction
  3. OUTChecked rows in your sheet
Built with Gemini API · Drive

Capstone presentation

Each person presents one automation built for their own workplace.

Day 3 afternoon
Applied across every session

Responsible & Ethical AI in SME

Fairness & Non-Discrimination

  • Where bias enters small business decisions: data, wording, criteria and past patterns
  • Proxy discrimination: address, age, gender or background inferred indirectly

Privacy & Data Protection

  • Data minimisation: collect only what the decision requires
  • Retention and deletion of customer, supplier and staff data

Honest Selling & Fair Treatment

  • No fake reviews, fake discounts or misleading product claims
  • Respecting customer consent before sending offers

Accountability & Human Oversight

  • Human-in-the-loop by design: AI recommends, a named person decides
  • Who owns an AI-assisted decision when it is challenged

Workforce Impact & Your AI Use Policy

  • Talking to small business teams about AI without triggering job-loss fear
  • Reskilling and role redesign as AI absorbs routine work
Outcomes

By the end, your team can

  • Choose the right AI tool and write prompts that work first time
  • Maintain a prompt library covering your repeated small business tasks
  • Plan and produce a month of marketing content and customer replies
  • Write a business plan, pitch deck and loan application draft
  • Track sales, expenses, stock and profit and read your own numbers
  • Build and deploy automations with Make, Apps Script and the Gemini API
  • Apply fairness, transparency and privacy to every AI-assisted decision

And leaves with

A 30-day content plan and customer reply library
A business plan and loan or grant application draft
A business sheet and dashboard for profit, cash and stock
A grounded business knowledge assistant your colleagues can use
A business renewal & payment alert engine that reaches the right owner
Four deployed automations running in your own organisation
A written AI use policy for your own business

Tools your team will use

Chatbots
ChatGPTGeminiClaudeCopilotDeepSeek
Content
CanvaGammaCapCutGoogle Slides
Data
Microsoft ExcelGoogle SheetsPower Query
Workspace
GmailCalendarMeetFormsDrive
Automation & AI builds
MakeGoogle AI StudioApps ScriptGemini API
SME tools
Meta Business SuiteWhatsApp BusinessDaraz Seller CenterLooker Studio

What participants need

  • A laptop with Excel and a Google account
  • A smartphone and your own sales or expense records for the last few months
  • One real work file to practise on from Session 2
  • No coding background required; free tiers only

How your team will learn

  • build-along classes (you work while the trainer works)
  • practise on your own workplace file, not dummy data
  • every session ends with a deliverable
  • Bangla delivery with English technical terms
  • recordings, prompt library and setup guides
  • certificate after capstone submission
Request a proposal

Bring this program to your business

Tell us about your team. We reply within one working day with a plan built around your own documents and workflows.

  1. 1 · A short discovery call with your business lead
  2. 2 · We tailor examples to your masked files
  3. 3 · Offline at your office, or online live classes
Chat on WhatsApp
Request a proposal