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PROGRAM 46 · TEAM TRAINING

AI & Data for Shipping & Port Professionals

Faster documents, clearer tracking, and fewer delays from berth to buyer.

Important: HS codes, customs values, duty rates and LC terms suggested by AI are a starting point only. A licensed C&F agent or customs specialist confirms every classification and declaration before it is filed.

8 sessions3 modules4 hands-on projects3 days · 9 am–5 pmCertificate on completion
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Who this course is for

  • Freight forwarders, C&F agents and NVOCC teams
  • Shipping line, agency and container depot staff
  • Export-import, commercial and logistics teams in RMG and manufacturing
  • Port, ICD and off-dock operations and documentation staff

What your team will be able to do

  • Check and draft shipping documents and LC checklists in minutes
  • Write clear shipment updates and delay explanations for buyers
  • Analyse dwell time, demurrage and detention costs with AI help
  • Deploy four working automations in your own shipping team
How it runs

3 days at your office, 8 sessions

Three sessions a day plus a hands-on build lab every afternoon. Day 3 ends with capstone presentations.

Day 1

9:00 am – 5:00 pm

AI chatbots for shipping work

9:00–10:30S1Prompt engineering for shipping
10:30Tea break
10:45–12:15S2Shipping documents & LC checks
12:15Lunch & prayer
1:00–2:30S3Shipment updates & tracking reports
2:45–4:30LABBuild lab: document checks on your own files
4:30–5:00Q&A and day recap

Day 2

9:00 am – 5:00 pm

Analysis, then the first two builds

9:00–10:30S4Formulas & shipping data cleaning
10:30Tea break
10:45–12:15S5Delays, costs & service performance
12:15Lunch & prayer
1:00–2:30S6Project 01 & 02: SOP assistant & alerts
2:45–4:30LABBuild lab: dashboard, assistant and alerts on your data
4:30–5:00Q&A and day recap

Day 3

9:00 am – 5:00 pm

Last two builds and the capstone

9:00–10:30S7Project 03: Booking & document approval
10:30Tea break
10:45–12:15S8Project 04: Shipping document extraction
12:15Lunch & prayer
1:00–3:00LABCapstone build clinic
3:15–4:30LABCapstone presentations
4:30–5:00Certificates and next steps
Group: 10–40 people from one organisationSame content and projects in both formatsBangla delivery with English technical termsEvery session ends with a deliverable
Curriculum

8 sessions, one build in each

3 modules · 8 sessions · 4 hands-on projects

PART 1AI Chatbots for Shipping WorkSessions 1–3

Chatbot Landscape & Tool Selection

  • Gemini, ChatGPT, Claude, Copilot and DeepSeek: strengths for shipping work (document checks, buyer emails, long LC and charter terms, tracking tables)
  • Free vs paid tiers; a workflow that needs no international payment card
  • Bangla vs English output quality; when to draft in English and translate
  • Which tool for a long document, which for a formula, which for a polished letter

Prompt Engineering Fundamentals

  • What a prompt is; why the same question gives different answers
  • The four-part structure: role, context, task, output format
  • Role prompting: act as a freight forwarder, C&F agent, shipping line documentation officer or export manager
  • Controlling output: length, tone, language, table or bullet format

Advanced Prompting Techniques

  • Few-shot prompting: teaching the model with examples of your own shipping work
  • Step-by-step reasoning for multi-part tasks such as comparing three freight quotes with different free days, surcharges and transit times
  • Constraint prompting: what to include, what to exclude, what to never assume
  • Chained prompts: breaking an export file (booking → stuffing → customs → B/L → document submission to bank) into a sequence of smaller steps

Iteration & Prompt Library Building

  • Why the second prompt matters more than the first; refining instead of restarting
  • Diagnosing a bad output: vague instruction, missing context or wrong tool
  • Building reusable prompt templates for repeated shipping tasks
  • Testing a prompt before it goes into daily use

Data Privacy & Verification Discipline (Core)

  • What must never be pasted: buyer and consignee contact lists, freight rates and contract prices, LC numbers and bank details, customs login IDs, unpublished vessel schedules
  • Anonymising data before prompting; safe vs unsafe shipping use cases
  • Hallucination awareness; verifying every figure, date, name and legal reference
  • The verification rule: AI drafts, a person checks before anything leaves the building
DELIVERABLEa personal prompt library of 10 templates for your repeated shipping tasks.
PART 2Shipping Data Analysis in Excel & Google SheetsSessions 4–5
PART 3Applied Projects: AI Assistants & AutomationSessions 6–8
Applied projects

Four automations, running in your organisation

01Session 6

Shipping SOP & Document Assistant

Documentation, operations and sales colleagues get answers from your SOPs, buyer shipping instructions and LC checklists, with the section cited.

  1. INSOPs, buyer & LC instructions
  2. AIGrounded Gemini assistant
  3. OUTAnswer with the section cited
Built with Google AI Studio
02Session 6

Shipment & Licence Deadline Alert Engine

Vessel and document cut-offs, LC dates, container free time and licence renewals checked daily, with alerts 30, 15 and 7 days ahead.

  1. INShipment deadline tracker
  2. RUNDaily Make scenario
  3. OUTAlert to the right owner
Built with Make · Sheets · Gmail
03Session 7

Shipment Booking & Approval Workflow

Booking requests are checked against buyer instructions and LC dates, rate changes go to the commercial manager and documents are signed off.

  1. INBooking request form
  2. RULESApproval routing script
  3. OUTApproved booking & documents
Built with Apps Script · Forms
04Session 8

Shipping Document Extraction Pipeline

B/Ls, commercial invoices, packing lists and freight invoices become clean rows, cross-checked for mismatches and overcharges.

  1. INB/Ls, invoices & packing lists
  2. AIGemini structured extraction
  3. OUTChecked rows in your sheet
Built with Gemini API · Drive

Capstone presentation

Each person presents one automation built for their own workplace.

Day 3 afternoon
Applied across every session

Responsible & Ethical AI in Shipping

Fairness & Non-Discrimination

  • Where bias enters shipping decisions: data, wording, criteria and past patterns
  • Proxy discrimination: address, age, gender or background inferred indirectly

Privacy & Data Protection

  • Data minimisation: collect only what the decision requires
  • Retention and deletion of buyer, consignee and shipment data

Commercial Confidentiality & Honest Reporting

  • Buyer, rate and LC data never leaves approved tools
  • No backdated documents, altered dates or misdeclared contents, whoever asks

Accountability & Human Oversight

  • Human-in-the-loop by design: AI recommends, a named person decides
  • Who owns an AI-assisted decision when it is challenged

Workforce Impact & Your AI Use Policy

  • Talking to shipping teams about AI without triggering job-loss fear
  • Reskilling and role redesign as AI absorbs routine work
Outcomes

By the end, your team can

  • Choose the right AI tool and write prompts that work first time
  • Maintain a prompt library covering your repeated shipping tasks
  • Check export documents and LC conditions with AI before submission
  • Write clear shipment updates, delay notices and SOPs
  • Analyse delays, demurrage and carrier performance in a dashboard
  • Build and deploy automations with Make, Apps Script and the Gemini API
  • Apply fairness, transparency and privacy to every AI-assisted decision

And leaves with

A document checklist and an LC review template
A shipment update template set for every milestone
A delay and demurrage cost analysis you can defend line by line
A grounded shipping sop & document assistant your colleagues can use
A shipment & licence deadline alert engine that reaches the right owner
Four deployed automations running in your own organisation
A written AI use policy for your own shipping and logistics team

Tools your team will use

Chatbots
ChatGPTGeminiClaudeCopilotDeepSeek
Content
CanvaGammaCapCutGoogle Slides
Data
Microsoft ExcelGoogle SheetsPower Query
Workspace
GmailCalendarMeetFormsDrive
Automation & AI builds
MakeGoogle AI StudioApps ScriptGemini API
Shipping tools
carrier tracking portalsASYCUDA World exportsLooker Studio

What participants need

  • A laptop with Excel and a Google account
  • Basic Excel comfort and sample (anonymised) shipment files or tracking exports
  • One real work file to practise on from Session 2
  • No coding background required; free tiers only

How your team will learn

  • build-along classes (you work while the trainer works)
  • practise on your own workplace file, not dummy data
  • every session ends with a deliverable
  • Bangla delivery with English technical terms
  • recordings, prompt library and setup guides
  • certificate after capstone submission
Request a proposal

Bring this program to your shipping team

Tell us about your team. We reply within one working day with a plan built around your own documents and workflows.

  1. 1 · A short discovery call with your shipping lead
  2. 2 · We tailor examples to your masked files
  3. 3 · Offline at your office, or online live classes
Chat on WhatsApp
Request a proposal